Demartini RVComplaints and Reviews

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3.3 Based on 4 reviews
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Bought our 02 HR Endeavor new from Tim and John. Never had a problem getting warranty items resolved under the old HR, When warranty ran out I still took my coach to them. Kevin in Service is top notch. I had to have a new patio awning installed last year when I crunched the roller tube. They estimated 2 hours. Because of a difference in fabric it took almost 4 hours, still billed for the... Read more

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JUST BOUGHT A NEW MOTORHOME AND WAS VERY PLEASED WITH THE QUALITY OF SERVICE. EVERYONE WAS EXTREMELY NICE AND COURTEOUS. NO PRESSURE OR HARD CORE SALESMEN. WOULD VERY MUCH RECOMMEND THIS RV COMPANY. WE DROVE ALL THE WAY TO GRASS VALLEY FROM STOCKTON. HAD CALLED AND SPOKE ON THE PHONE FIRST AND THEY FOLLOWED UP WITH A RETURN PHONE CALL AND WHEN WE GOT THERE EVERYTHING WAS JUST THE SAME AS THEY... Read more

Was this review helpful? 0 1

de martini screw people all the time…some people take it to the next level by contacting an attorney others try to settle it themselves. bad idea to try to work with these people…they are horrible and will do what ever it takes to keep from doing work that is under warranty. do not buy from them…if you have issues with your moho they will give you so much grief…go to a dealer that will honor... Read more

Was this review helpful? 3 1

Demartini has some really nice coaches but beware they don't negotiate on prices and don't care about safety issues found on inspections I just did a inspection on a coach some friends bought and found a few major issues the biggest was the fan belt was shredding and it was brought up in negotiations and they refused to fix it unless my friends paid for the repair so I asked what happens when... Read more

Was this review helpful? 2 0

Dealer said because I have a back ground in QC that they could never fix it right. What's that got to do with it ! people of all back grounds buy RV's. I just want it fixed so we can use it. Nothing has ever been fixed so it stays fixed. We still do not have bedroom molding that DeMartini messed up & had to be ordered & never it or other parts to make it right. Factory said it was... Read more

Was this review helpful? 2 0

I purchased a used motor home from them. The deal was done in a few hours including the walk through. The vehicle was very clean but they wouldn't let me have it! They wanted to go through all the systems and make sure everything was working right. We discussed a extended warranty and they said " save the money and put it in the bank, you will be money ahead". Years later and they were absolutely... Read more

Was this review helpful? 1 2

We are looking for a specific trailer listed on their website. They can't find it in Grass Valley, it's not in Sacramento. The agent said that they have had similar complaints from people who drove a distance but no product. When the agent said something to the management the response was "well it go them in didn't it?" Can you say ILLEGAL! Stay away from this family business. Stock was clean,... Read more

Was this review helpful? 5 2

Liar's, cheaters, get it all written down, will yes you to death and lie Beware, do your homework and check them out on Internet, they pay to have reviews taken off yelp, they do not return phone calls, say you will be given parts when you talk about the deal then forget to put it on the contract after you have requested it. Liar's, cheaters, get it all written down, will yes you to death and lie... Read more

Was this review helpful? 8 8

Don't buy the extended warranty. We got Diamond coverage from Star RV and have to fight with them to cover any thing. What a shame to pay 4000.00 to a company and have to prove that things need to be covered Never again will I purchase a warranty when I purchase a motor home. Wait till all the product warranties are lapsed before purchasing and pray that you won't have to use it. Every time... Read more

Was this review helpful? 3 3

Hmm, from reading the other comments, I'm glad all I did was some price comparisons for some basic parts for an old '74 Dodge Sportsman 24-footer. We're talking simple things, like a septic line and the propane hoses from the tanks to the regulator (they were cracked, a bad condition for a propane line. Single propane line at DeMartini: $37. Same item, right down to the brand, at the local True... Read more

Was this review helpful? 3 6
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