Demartini RV Complaints and Reviews

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Demartini RV
Main address: 625 Idaho-Maryland Rd. 95945 Grass Valley CA
(800) 576-1921, (530) 272-1921, (530) 272-9413, sales@demartini.com
  • 10 complaints
  • $8.5K claimed losses
  • $852 average
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  • Sep 15
  • Dealers
  • Sacramento, California
  • Rv Quality
  • 1
  • 1
  • 68

Liar's, cheaters, get it all written down, will yes you to death and lie Beware, do your homework and check them out on Internet, they pay to have reviews taken off yelp, they do not return phone calls, say you will be given parts when you talk about the deal then forget to put it on the contract after you have requested it. Liar's, cheaters, get it all written down, will yes you to death and lie... Read more

Was this review helpful? 0 4

     

  • Aug 19
  • Dealers
  • Extended Warranty
  • 44

Don't buy the extended warranty. We got Diamond coverage from Star RV and have to fight with them to cover any thing. What a shame to pay 4000.00 to a company and have to prove that things need to be covered Never again will I purchase a warranty when I purchase a motor home. Wait till all the product warranties are lapsed before purchasing and pray that you won't have to use it. Every time... Read more

Was this review helpful? 1 2

     

  • Jul 31
  • Dealers
  • Grass Valley, California
  • Parts Comparison
  • 69

Hmm, from reading the other comments, I'm glad all I did was some price comparisons for some basic parts for an old '74 Dodge Sportsman 24-footer. We're talking simple things, like a septic line and the propane hoses from the tanks to the regulator (they were cracked, a bad condition for a propane line. Single propane line at DeMartini: $37. Same item, right down to the brand, at the local True... Read more

Was this review helpful? 1 1

     

  • Aug 08, 2013
  • Dealers
  • Sacramento, California
  • Rv Quality
  • 83

They tell you what you want to hear and all the while knowing they have terrible rv's Do not listen to what they say get everything in writing and bring a certified rv tech with you!!!!!!!! Don't have things ready when they say they are suppose to Sell crappy rv's not road worthy and take your money and run, do not call back to fix problems, just lip service Purposely tell you wrong information... Read more

Was this review helpful? 3 1

     

  • Feb 08, 2012
  • Dealers
  • Sacramento, California
  • Motorhome
  • 1
  • 1
  • 182

Made an appointment w/ DeMartini's RV to get our Motorhome fixed due to structure damage. When we got there we were told we would have to wait 45 minutes for it to be looked at. Finally when one of the owners looked at it he said I really do not want to do body work. Since when??? They are so high and mighty now they don't care about customer service. Forget them. Go to the little... Read more

Was this review helpful? 4 11

     

  • Sep 30, 2011
  • Service Centers and Customer Services
  • Sacramento, California
  • Motorhome Repair
  • 3
  • 3
  • 129

update is that they never made good on taking care of my warranty problems. they blamed me and tried to shame me for even thinking of bringing my motorhome in for repair after i bought it brsnd new. they made all kinds of excuses for not correcting the problems. demartini rv in grass valley california are a bunch of lying, cheats. a friend of mine bought an rv from them and had to get the... Read more

Was this review helpful? 4 5

     

  • Aug 30, 2011
  • Service Centers and Customer Services
  • Sacramento, California
  • Holiday Rambler Rv
  • 151

if u wqnt to get ripped off qnd disrespected go to de martini rv in grass valley, ca. big scammers! i am suppose to extend this to 100 words but truthfully, what i have to say was in the firat sentence. this compamy all but loves u before you buy then, doesn't take care of you when u have a problem(s) under warrenty. they go out of their way to screw u over and to an excellent job of it too.... Read more

Was this review helpful? 2 4

     

  • Jul 13, 2011
  • Dealers
  • Sacramento, California
  • Holiday Rambler
  • 121

demartini rv in grass valley, ca are a bunch of trained crooks! that is really all i have to say but, i have to type until i reach the 100 word minimum. do not do business with this company unless you want to get screwed over. they do not take care of problems, they blame the customer if they screw up. they try to make you feel like *** when you complain about a problem. it goes on and on and... Read more

Was this review helpful? 5 1

     

  • Nov 26, 2009
  • Equipment
  • Citrus Heights, California
  • Holiday Rambler Motor Home
  • 5
  • 5
  • 177

demartini rv in grass valley is a huge scammer. after having difficulties with my new motorhome that i purchased from them they decided that they didn't want to take care of servicing it anymore or take care of the warranty issues. furthermore, when they removed parts off my new car to install the toy hitch they did not give them back to me...in trying to get them to take care of it i lost... Read more

Was this review helpful? 3 4

     

  • Mar 27, 2008
  • Dealers
  • Marysville, California
  • Holiday Rambler
  • 8
  • 8
  • 177

i purchased a motor home from demartini rv...they have got the worst customer service i have experienced from any dealership i have been to... when they do not want to take responsibility for a motorhome they have sold, they simply deny working on it. then, they blame the customer for whatever they can, with me, it was to tell me that i was rude...which isn't true...but frustrated definately.... Read more

Was this review helpful? 2 5

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