Demartini RV Complaints and Reviews

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    • Lies1

  • Jun 10
  • Dealers
  • Car Purchase
  • 40
  • REVIEW RATING 3/5

Demartini has some really nice coaches but beware they don't negotiate on prices and don't care about safety issues found on inspections I just did a inspection on a coach some friends bought and found a few major issues the biggest was the fan belt was shredding and it was brought up in negotiations and they refused to fix it unless my friends paid for the repair so I asked what happens when... Read more

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  • Jun 01
  • Dealers
  • Grass Valley, California
  • 2015 Thor Motor Coach
  • 48
  • REVIEW RATING 4/5

Dealer said because I have a back ground in QC that they could never fix it right. What's that got to do with it ! people of all back grounds buy RV's. I just want it fixed so we can use it. Nothing has ever been fixed so it stays fixed. We still do not have bedroom molding that DeMartini messed up & had to be ordered & never it or other parts to make it right. Factory said it was... Read more

Was this review helpful? 1 0

  • Jan 22
  • Dealers
  • Greenwood, Indiana
  • Used Motorhome
  • 387
  • REVIEW RATING 4/5

I purchased a used motor home from them. The deal was done in a few hours including the walk through. The vehicle was very clean but they wouldn't let me have it! They wanted to go through all the systems and make sure everything was working right. We discussed a extended warranty and they said " save the money and put it in the bank, you will be money ahead". Years later and they were absolutely... Read more

Was this review helpful? 0 0

  • Dec 06, 2014
  • Advertisements and Cons
  • Grass Valley, California
  • Rv Trailer
  • 214
  • REVIEW RATING 4/5

We are looking for a specific trailer listed on their website. They can't find it in Grass Valley, it's not in Sacramento. The agent said that they have had similar complaints from people who drove a distance but no product. When the agent said something to the management the response was "well it go them in didn't it?" Can you say ILLEGAL! Stay away from this family business. Stock was clean,... Read more

Was this review helpful? 3 1

  • Sep 15, 2014
  • Dealers
  • Sacramento, California
  • Rv Quality
  • 2
  • 2
  • 336
  • REVIEW RATING 4/5

Liar's, cheaters, get it all written down, will yes you to death and lie Beware, do your homework and check them out on Internet, they pay to have reviews taken off yelp, they do not return phone calls, say you will be given parts when you talk about the deal then forget to put it on the contract after you have requested it. Liar's, cheaters, get it all written down, will yes you to death and lie... Read more

Was this review helpful? 6 6

  • Aug 19, 2014
  • Dealers
  • Extended Warranty
  • 184
  • REVIEW RATING 4/5

Don't buy the extended warranty. We got Diamond coverage from Star RV and have to fight with them to cover any thing. What a shame to pay 4000.00 to a company and have to prove that things need to be covered Never again will I purchase a warranty when I purchase a motor home. Wait till all the product warranties are lapsed before purchasing and pray that you won't have to use it. Every time... Read more

Was this review helpful? 3 3

  • Jul 31, 2014
  • Dealers
  • Grass Valley, California
  • Parts Comparison
  • 208
  • REVIEW RATING 4/5

Hmm, from reading the other comments, I'm glad all I did was some price comparisons for some basic parts for an old '74 Dodge Sportsman 24-footer. We're talking simple things, like a septic line and the propane hoses from the tanks to the regulator (they were cracked, a bad condition for a propane line. Single propane line at DeMartini: $37. Same item, right down to the brand, at the local True... Read more

Was this review helpful? 2 5

  • Aug 08, 2013
  • Dealers
  • Sacramento, California
  • Rv Quality
  • 1
  • 1
  • 224
  • REVIEW RATING 4/5

They tell you what you want to hear and all the while knowing they have terrible rv's Do not listen to what they say get everything in writing and bring a certified rv tech with you!!!!!!!! Don't have things ready when they say they are suppose to Sell crappy rv's not road worthy and take your money and run, do not call back to fix problems, just lip service Purposely tell you wrong information... Read more

Was this review helpful? 4 0

  • Feb 08, 2012
  • Dealers
  • Sacramento, California
  • Motorhome
  • 1
  • 1
  • 340
  • REVIEW RATING 4/5

Made an appointment w/ DeMartini's RV to get our Motorhome fixed due to structure damage. When we got there we were told we would have to wait 45 minutes for it to be looked at. Finally when one of the owners looked at it he said I really do not want to do body work. Since when??? They are so high and mighty now they don't care about customer service. Forget them. Go to the little... Read more

Was this review helpful? 5 11

  • Sep 30, 2011
  • Service Centers and Customer Services
  • Sacramento, California
  • Motorhome Repair
  • 4
  • 4
  • 259
  • REVIEW RATING 4/5

update is that they never made good on taking care of my warranty problems. they blamed me and tried to shame me for even thinking of bringing my motorhome in for repair after i bought it brsnd new. they made all kinds of excuses for not correcting the problems. demartini rv in grass valley california are a bunch of lying, cheats. a friend of mine bought an rv from them and had to get the... Read more

Was this review helpful? 5 5

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