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2.6 Based on 6 reviews
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Same problem. Bait and switch. I got discount offer from dealership. When I was taking delivery of my coach they promised something else. Couple weeks later they denied everything. They cheat me off $1000.00. Also six months later they still didn't delivered parts to fix defects from walk through. I would never go back and never recommend to anybody to shop there. They send me home with unsafe coach and later responded that was a minor issue.... Read more

Was this review helpful? 1 0

My wife and i arrived at the location at 1:00p.m. todY and we went inside the sales area no one greeted us i walked over to an area wsre i saw a sales rep at his desk i informed him that we were looking to purchase class -A diesel he pointed to an area as to where to look and stated that he would send someone out to help us we looked for over an hour then ae walked back and sat a table directly outside the window of the person i had spoken to... Read more

Was this review helpful? 3 0

Do not shop there. Check the ratings on BBB side. Search the web. There is lots of screwed people around. The owner of the dealership didn't even respond to the BBB request. I did file the complaint with FTC consumer protection agency. It need to be stop. I got a motorhome in April 2016. Fo four months I was dealing with lies and deception. I did talk to other customer. Same problems. The dealership is delivering motorhome without proper... Read more

Was this review helpful? 2 0

TRIED TO PURCHASE 2016 COACH FOR FIVE DAYS ONLY TO BE TOLD IT WAS ALREADY SOLD.I WAS WONDERING WHY THEY KEPT TRYING TO KEEP SELLING ME A 2017 MODEL THE WHOLE TIME AND LIED TO ME ABOUT MY CREDIT, BATE AND SWITCH ON BOTH THE COACH AND FINANCING. THIS WAS ALL FROM THE OWNER !!! BEWARE !!! DONT TRUST THEIR WEBSITE, RIGS MIGHT ALREADY BE GONE . IF YOU GET HANDED OFF TO OWNER BEWARE OF WHAT YOU ARE TOLD , DOES NOT SEEM TO KNOW WHAT RIGS ARE... Read more

Was this review helpful? 2 0

Bought our 02 HR Endeavor new from Tim and John. Never had a problem getting warranty items resolved under the old HR, When warranty ran out I still took my coach to them. Kevin in Service is top notch. I had to have a new patio awning installed last year when I crunched the roller tube. They estimated 2 hours. Because of a difference in fabric it took almost 4 hours, still billed for the original estimate. As I said all my works goes to them. I... Read more

Was this review helpful? 5 2

JUST BOUGHT A NEW MOTORHOME AND WAS VERY PLEASED WITH THE QUALITY OF SERVICE. EVERYONE WAS EXTREMELY NICE AND COURTEOUS. NO PRESSURE OR HARD CORE SALESMEN. WOULD VERY MUCH RECOMMEND THIS RV COMPANY. WE DROVE ALL THE WAY TO GRASS VALLEY FROM STOCKTON. HAD CALLED AND SPOKE ON THE PHONE FIRST AND THEY FOLLOWED UP WITH A RETURN PHONE CALL AND WHEN WE GOT THERE EVERYTHING WAS JUST THE SAME AS THEY SAID IT WOULD BE. HIGHLY RECOMMEND THIS COMPANY VERY... Read more

Was this review helpful? 3 2

de martini screw people all the time…some people take it to the next level by contacting an attorney others try to settle it themselves. bad idea to try to work with these people…they are horrible and will do what ever it takes to keep from doing work that is under warranty. do not buy from them…if you have issues with your moho they will give you so much grief…go to a dealer that will honor the warranty work and not make you feel like ***... Read more

Was this review helpful? 4 3

Demartini has some really nice coaches but beware they don't negotiate on prices and don't care about safety issues found on inspections I just did a inspection on a coach some friends bought and found a few major issues the biggest was the fan belt was shredding and it was brought up in negotiations and they refused to fix it unless my friends paid for the repair so I asked what happens when they leave and get on the freeway and the belt breaks... Read more

Was this review helpful? 3 2

Dealer said because I have a back ground in QC that they could never fix it right. What's that got to do with it ! people of all back grounds buy RV's. I just want it fixed so we can use it. Nothing has ever been fixed so it stays fixed. We still do not have bedroom molding that DeMartini messed up & had to be ordered & never it or other parts to make it right. Factory said it was never ordered. This is a new unit and it is a... Read more

Was this review helpful? 3 1

I purchased a used motor home from them. The deal was done in a few hours including the walk through. The vehicle was very clean but they wouldn't let me have it! They wanted to go through all the systems and make sure everything was working right. We discussed a extended warranty and they said " save the money and put it in the bank, you will be money ahead". Years later and they were absolutely correct. After we took delivery the genset quit... Read more

Was this review helpful? 3 3
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